dont mess with the BRIDE

describe BITCH? iz it Romela Amar of Queensland?bwhahahahaha
let me hear some loud boooooooooboooooooosssssssss boooooooh....

all the while we thought we have chosen the best caterer in town.

I was very dissapointed about what happened 3weeks ago... Sometime in March this year we had our 1st food tasting at Queensland in las Pinas,we opt not to look for another caterer since we believe that we have found the best deal & the best team who would make our wedding reception a Feast.... The price is just right (that's what we tot) The people who attended to us is neat & easy to talk to (yeah,that's what we tot). But obviously it turned out in a different way.

Since last year uno & i decided to booked queensland,we did not look for other options and so we scheduled meetings with this BITCH AE named Romela Amar.... she was pleasant at first, accommodating and attentive. But after we have paid for 5,000 down payment, nagpakita na ng kagaspangan sa ugali.

We are on our halfway (6mos) already b4 our wedding & were so busy for the preps, both uno & i is working that's why we value our time ...My wedding planners are my causin's, were done conceptualizing things that would make uno & i's wedding a memorable one. I'm an hands on Bride and i want all the big & smallest details in place. Weekends are set for meetings, fud tasting,fair's & shopping for suppliers...

Monday afternoon i txted this BITCH and ask if she can provide me or even sent me a copy of their set up plan for casa blanca, the Bitch answered , as soon as they have their head waiter finished there tasks she will have this waiter prepare the plan, its kinda off thingking that they don't have a ready set up plan to the venue since they usually cater dun sa particular na venue na yun...

I txted her again, asking if she can attend the meeting scheduled for that week, so we can finalize all the details in the wedding, and that f%&&**( BITCH replied they don't attend meetings outside the office or if they do daw eh dpat yung pinakamahal na set up package ang kinuha ng guests.... if we want daw they can send a head waiter if there's available provided will pay for the waiters salary for that day? hellow paki ulit nga? bakit whole day ba kming magmemeeting ng waiter nyo? and let me ask you ikaw ang AE all the requests should be discussed with you & not with the waiter..... (alam mo ba ang definition ng AE) we are ure account & u are supposed to take care of us llo na were very sure that were getting your service,?so wlang pwedeng makipag usap smin? very unprofessional, i replied so pano surprise pla ang ichura ng reception kse d kayo pwede mkipag meet sa client? she said they only attend to meetings if its ELEGANT set up Package, (inulit nya uli)wow! sna konting preno dvah, naisip nya ba kng ano ang package na kinuha nmin so i get aggriviated, prang pinamukha nya lang na hellow standard set up lang yang package nyo tas andmi nyong request... ABA natural we paid for it we deserved to be treated well..... san ka nman nakakita na iintayin pang me head waiter pra gumwa ng set up plan ng venue at babayaran ng client ang sahod ng waiter at pagkatapos mag down eh wla ng pakialam ang AE mo syo.... (nkakalokah at nkaka frustrate). Standard set Up ang kinuha nmin just bcoz we want to dress up the venue the way want it at hndi yung set up nla na prang gallery ng bulaklak with all the pillars at mumurahing malaysian mums..... and we are asking for set up plan pra malaman nmin kng pano nmin aayusin ang set up na gsto nmin, eh sinong mag eexplain na hndi mam pwede ilagay yung table nyo dyan ke d2 nmin ilalagay yung bird cage mga ganyan dvah.... so sige wla plang pwedeng mag attend sa request nmin na any rep na pwedeng mag acknowledge at sumagot sa mga possible questions. so inabot ng 1week tong request for a set-up plan at wlang ngyari, tsk tsk tsk... nkaka frustrate lalo na ngayon na kulang na kulang ang oras nmin pra sa pag aasikaso.

Until i contacted the worst AE in town , when the BITCH ROMELA pick up the phone npaka blunt na ng tone nya, so mdyo nairita na ako, i said Hi this is Ms. Aquino, she said ah yng katxt ko, kelan nga ba kasal nyo? wow casual lang.... client mko dvah?. Inumpisahan ko sa pag verify ng inclusions at add ons sa menu, busar na busar na ako & i know she can feel it already. GANITONG GANITO ANG EKSENA;

d Bride DIVA - hndi pla bottomless ang icedtea , so mgkno pag nag bottomless?

Lupang AE - additional ng 20 .oo per head(iba tono, me kaasiman)

d Bride DIVA - ah so x 200pax that would be addtional 4k. Eh pag nagpa add kmi ng SOUP how much?

Lupang AE - dagdag ng 15.00 per head

d Bride DIVA - ah ok eh how much yung cocktail tables nga uli?

Lupang AE - 150 per table

d Bride DIVA - ok, question ksama ba yung registration table for guests sa package?

Lupang AE - hndi sya ksama kng kukuha kyo ng additional table 100 ang fee per table

d Bride DIVA - me ksama ng table cloth yun?

Lupang AE - mron na pro plain lng na white yun

d Bride DIVA - (mdyo nagtitimpi na sa tono ng bitch) so yung cake table ksama dvah? pano kng mag addiitonal cake table ako kse bka cupcakes tower ang wedding cake.

Lupang AE - pwede rent nga ng 100 pro wlang linen yun kse bka mamantyahan ng cake

d BRIDE DIVAH - ah ok , so hndi pla ksama linen dun so magdadala pa kmi (asar na sagot)

------> h2 na d2 na mag uumpisa ang kapusitan ng ugali ng Lupang AE ...

d Bride Diva - yung sa buffer ng fud ilang percentage ang kyang icover....

Lupang Bride - 10% at hndi yun pra sa additional guests pra yun sa guests na bbalik for 2nd serving

d Bride Diva - (irita na tlgah) eh how do u count the no od guests?

Lupang AE - by plate d Bride Diva - hndi ata accurate yun, kse what if kng me guests na right then & there eh 2 plates ng kinuha pra to avoid from coming back kse nhihiya na bumalik?

Lupang AE - EH ALANGAN NAMANG HNDI NMIN ALAM YUN EH ANG TAGAL NA NMING NAG CACATERING

d BRide Divah - Anong sinabi mo? eh alangan nman? gnyan ba kayo mkipag usap sa kliyente nyo? gnyan ba kayo magtrato ng kliyente na pinapatronize ang kumpanya nyo? maayos tyo ng una tyong nag usap even the 2nd & 3rd meeting , tas ngayon sasagutin mo ko ng gnyan, knina ka pa eh, bastos ka. U have no right to talk to me that way, I have all the right to ask because i am your client & i am paying for your service, hndi to thank you, and pra ipamukha mo sakin na dpat na Elegant set up ang package nmin pra ma-attend nyo ang mga requirements nmin is very impolite... msyadong rude... humirit pa eh hndi ko daw sya naiintindihan, well sabi ko, nagkakaintindihan tayo bastos ka lang tlgah makipag usap... I'll send a complain letter to your boss. You are not supposed to treat your clients that way....

d Bride DIVA - anong pnagalan ng boss mo

Lupang AE - Arlene d Bride DIVAH - anong last name
Lupang AE - Mangubat kng ano yung asa letterhead ng wedding packages nmin eh bastos tlgah eh no.... sabi ko ill send a formal complain to your boss... tahimik ang Bitch at nagmellow ang boses na hndi lang daw kse kami nagkaintindihan hndi daw yun ang gsto nyang iparating skin.. well all said & done... humanda na lang sya sa wlang kamatayang blogs at poor comments sa knya at sa kumpanya kng san naghire ng wlang modong empleyado... after nyan i emailed uno, iyak ako ng iyak at ngayon lang ako na insulto ng ganito.... sbi ni uno wag mo ng intindihin yung 5k na dinown dyan humanap ka ng ibang caterer yung gsto mo at yng sa tingin mo eh hndi bastos at mahal ang mga kliyente nla.

Hanggang after searching for a caterer i found Eloquente, i was an active w@w egroup member, well recommended tong caterer na to, i checked there website and emailed them.... after an hour yung inquiries ko at set up plan request ay nasend skin...i contacted their office at mgalang nman ang staff (sna lang hndi na maulit ang nigthmare ko sa AE na yan) after 2 nyts of comparing ... (naiisip ko din kse ang 5k) non ref kse yun so tinitgnan ko kng tma ba na mag switch o hndi ng caterer... hanggang sa computation ko lumalabas na mas mura ang package ng ELOQUENTE... with elegant set-up (mind u QUEENSLAND i said ELEGANT SET UP) HAHAHAHAHA! with a lot of freebies, & inclusions na kng isusuma total eh halos ang price eh hndi nagkakalyo sa lupang queensland na pag nag add ka eh llbas na gnito ang presyo pro kulang pa din ang servic.e...kse nman ang published rate ng queensland eh low rate per pax pro tatagain ka sa mga add on's at nag va-vary sila sa set up.npaka decieving,im sure mdami na silang naloko at naipit sa sitwasyong hndi na makapg back out dhil sa amount ng down payment ... h2 ang malaking scandal -> MADAMING HIDDEN CHARGES ANG QUEENSLAND CATERING NA YAN (akala mo mura well gudlak ni ultimo tubig at yelo babayaran mo) .. Kya to all who wants to have their service think THRICE. or better make it a 100x kesa magsisi kayo sa huli......., very decieving akala nmin nkamura kmi hndi pla, and to think hndi pa kumpleto yung package nla ni ultimo plastic na paglkalagyan ng natira sa buffet eh ikaw ang bhalang mag produce ................

i asked uno's opinion uli ayko kse magdesisyon, until binigay nya na ang go signal ... "kng ano ang makakapagpasaya syo han at makakapag bigay ng mgandang service sa kasal natin dun din ako, aykong panghinyangan mo yang 5k tpos sa mismong kasal eh bgyan nla tyo ng problema,araw mo to han kya i want whats best for u" ansarap ng feeling, after all ng nransan ko dyan sa wlang habas at tontang ROMELA "CHAKA" AMAR eh meron magpapacify skin at sasabhin tong mga salitang to (lucky pa din ako) me punto nman si uno, kng ngayon pa nga lang eh nagkakaproblema na ako sa mga simpleng request at tnong eh what more sa mismong araw ng wedding.

So yun i DUMPED QUEENSLAND HAHAHAHAHHA (WHAT A RELIEF), BECause of that impolite,wlang modo,sarcastic at bastos na AE nla eh nwalan sila ng kliyente at im sure mwawalan pa ng mas maraming kliyente, i

nkka awa nman ang queensland tao nla ang sumisira sa pngalan na im sure eh nahirapan silang establish... tsk tsk tsk and to Romela , hoy inday (mukhang bgong salta lang sa maynila eh kya hndi alam ang tmang pakikitungo sa tao, laking gubat ata to at hndi naturuan ng mgandang asal ng mga magulang nya tsk tsk tsk) arborin mo na lang yung 5k na down nmin sa boss mo at mag enroll ka sa personality enrichement skul o di nman kya sa english skul ng masagot mo nman kmi ng maayos pag nagsasalita kmi ng ingles at ng hndi ka ntataranta hahahahah and nga pla kng matanggal ka nman sa trbho try mong magsasasama sa me mga modo at me pinag aralan ops, pra nman mdala mo yun kung sang trbho ka man mapunta....

Well .... dont mess with me dahlin , not on my wedding preps - days I hate to say this things, Im sending my complain letter sa Queensland & demand a FULL refund of 5k... and ill be sending the cancellation request soon....and also i might spread the news sa lahat ng kakilala kng dating FAN ng carinderiang queensland .... opppss my bad so bad....

hahahahhahaahhaha!

teka i forgot to thank romela chaka amar if not for u dai i wouldnt find ELOQUENTE.... slamat sa kabastusan mo ha it helps in a way.... Atleast now i can say im one of the clients of the well known ELOQUENTE CATERING!

bhwaaahahahhahahahahahaha!